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Our Terms & Conditions: What You Need to Know

When you open an account with wwbola link, you're joining a platform built for Indonesia players.

Account security and verification rulesPayment and withdrawal processesYour rights and our responsibilities
wwbola link Our Terms & Conditions: What You Need to Know
REACH OUR TEAM

How to Contact Us About Your Account

Live Chat Available in English during operating hours. Connect from your account dashboard or the homepage…
Email Support Send questions to [email protected]. Include your account username and a clear description of your…
Account Settings Update your payment method, email or phone number directly in your account under Security.
SECURITY AND DATA

How We Handle Your Information and Account Safety

Data Encryption

All data sent between your device and our servers is encrypted with SSL technology. Your password is hashed and never stored in plain text. We do not sell your personal information to third parties.

Deposit and Withdrawal Verification

We verify your payment method and identity before processing your first withdrawal. This protects you from fraud and money laundering. Verification typically takes 1–2 hours after submission.

Cookie and Tracking Policy

We use cookies to remember your login session and game preferences. These do not track you off-site. You can disable cookies in your browser settings; this may affect your ability to access the lobby.

Account Suspension and Closure

We may suspend or close your account if you breach these terms—for example, using multiple accounts, fraud, or undisclosed geographic restrictions. You retain the right to request a copy of your account data.

Data Retention

We keep your account data for 7 years after closure for legal compliance. You can request deletion of non-essential personal data by emailing [email protected] with your username and reason.

Dispute Resolution

If you believe a transaction was unauthorized or a withdrawal was delayed unfairly, file a dispute in your account Wallet under Transaction History. Include your transaction ID and a brief explanation.

Frequently Asked Questions About Our Terms

Use the 'Forgot Password' link on the login page. We'll send a reset link to your registered email within 5 minutes. Click the link and create a new password. If you no longer have access to that email, contact support via live chat with your username and phone number for identity verification.

Yes, but only if it hasn't been processed yet. Go to your Wallet, find the pending withdrawal, and tap 'Cancel'. If the withdrawal has already been sent to your bank or DANA/OVO/GoPay/QRIS account, it cannot be reversed—contact your payment provider to recall it.

Minimum deposit is Rp 10,000 via DANA, OVO, GoPay or QRIS; minimum withdrawal is Rp 50,000. Maximum withdrawal per transaction is Rp 50,000,000. Total daily withdrawal is capped at Rp 100,000,000. Contact support if you need a temporary adjustment for a specific need.

Check your Game History in your account—every round is logged with the date, time, game name and result. If you find an unauthorized round, take a screenshot and email [email protected] immediately with your account username and the round ID. We'll investigate within 48 hours.

Yes. Your account remains yours indefinitely. However, if your account is inactive (no login, no deposits, no activity) for 2 years, we may flag it for closure. Log in or contact support before then to keep it active. Any balance in your account is still yours.

Yes. Go to Account Settings > Payment Method and add a new DANA, OVO, GoPay, QRIS or bank account. You can use different payment methods for deposits and withdrawals. Changes take effect immediately. Your previous payment method remains on file for reference.

We may review your account during high-value withdrawals, after unusual activity, or if we detect a potential terms breach. This is standard fraud prevention. You'll receive an email explaining what we need. Provide requested documents (ID, proof of address) via the support portal. Review typically completes within 24–48 hours.